My daugher Sarah and her new husband Richard just had their wedding Oct 1, 2011. I am the mother of the Bride. I wanted to take the time to Thank You for making my daughters wedding so perfect. Everything about your venue and service is outstanding. I know you made their wedding everything they wanted and more.
My husband and I came to the hall a bit early to see if we could set up the slide show that my niece put together. We were greeting with a smile right away. Not only did they explain where it would be, they got the projector ready and the DJ helped set up the audio. We were all ready to go knowing that it was working. So no worries during the reception. This was so appreciated.
When we came to the food tasting we were served with class by your server named Max. He made us so comfortable and we enjoyed his company. Our night was special because of him. Then by chance Sarah was at a friends wedding reception with your venue and she had Max serve her table again. She came home from that wedding so excited.
When my husband was busy setting up the slide show for Sarah, I asked if Max was here. Then I was told he was upstairs at another wedding. I with no hesitation said, it was too bad because I really wanted to see him and have him with us. I did not ask to have anything changed because I know how hard it is with how busy your staff is. Then as I was sitting in the Bridal Suite waiting for the evening to start who came in with Alex( sorry i think that was his name) it was Max. They made the arrangements to have him come join our wedding for the entire reception. This meant more to me than I can even explain. To go above and beyond what I already considered exceptional service. This made me smile all evening, Max served my table with class once again. I had the best time on my daughters special day, because of your staff going out of their way.
Max is a pleasure to be around. He has the manners that are missing in most of todays young adults. He is a remarkable young man. Please Thank him for me and let him know that I wish him the best in life, I know this young man has all good things ahead for him. He helped me feel comfortable on a stressful day.
Thank you to Alex and Max for all that you did to make this day as special as it was. We will now have good memories forever.

Sherry Lancaster